Ordering service

How to troubleshoot.
Deja17vu
Posts: 9
Joined: Fri Feb 14, 2025 4:13 am

Ordering service

Post by Deja17vu »

How long is the wait...... How do I get on the list for an invite
OB1ne
Posts: 18
Joined: Tue Feb 25, 2025 1:37 am

Re: Ordering service

Post by OB1ne »

The website is not working for me to pay.
LaSirenaNyce
Posts: 1
Joined: Tue Feb 25, 2025 1:56 am

Re: Ordering service

Post by LaSirenaNyce »

The "newsletter" link doesn't work (not the invite link the one to pay hence client area) . I was working On an open ticket with someone who was very courteous to help me and although I have not yet been successful To actually watch but I submitted payment.

And slowly but surely I'll continue to troubleshoot with all my overtime work (day job). I practice patience well and I'm hopeful that All works out. I'm sure you guys are working hard on your end. Loyal customer since beginning of Nextgen. Reach back, A! 🚆

Hope to hear back soon!

LaSirenaNyce 😊
OB1ne
Posts: 18
Joined: Tue Feb 25, 2025 1:37 am

Re: Ordering service

Post by OB1ne »

Any luck logging in? I'm still not able to
Deja17vu
Posts: 9
Joined: Fri Feb 14, 2025 4:13 am

Re: Ordering service

Post by Deja17vu »

Not to website no......but thank goodness I was able to get service up and running before whatever happened happened......... but I need to setup more accounts and I can't get ahold of linda
OB1ne
Posts: 18
Joined: Tue Feb 25, 2025 1:37 am

Re: Ordering service

Post by OB1ne »

I won't be able to pay my bill for next month unfortunately
OB1ne
Posts: 18
Joined: Tue Feb 25, 2025 1:37 am

Re: Ordering service

Post by OB1ne »

I also tried the support email that's on the bottom of my last month payment receipt but no response
Garnes1820!
Posts: 3
Joined: Mon Feb 03, 2025 4:38 pm

Re: Ordering service

Post by Garnes1820! »

Any luck making payment for a new month?
Deja17vu
Posts: 9
Joined: Fri Feb 14, 2025 4:13 am

Re: Ordering service

Post by Deja17vu »

This is insanity lol
Bamasam107
Posts: 3
Joined: Sun Mar 09, 2025 3:37 pm

Re: Ordering service

Post by Bamasam107 »

Does anyone know what is going on with the auto pay. Mine didn't come out of my payment method and the service was cut off but I could still view my account. I was looking through the setting an I guess I logged out now my ID and password won't let me login into my account. Someone should know something
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